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Just because there's snow on the ground or the clients' grass won't be green again until March doesn't mean that there is no work to do. Some of your clients are not completely satisfied, and you probably know which ones they are. Before they decide to hire someone new, call or visit them to discuss what went wrong or what could be done to improve their lawn's appearance. Some of these folks are going to blame you, and you may have to meet them half-way on the costs of getting their site back in shape.
|Jennifer Mathes, Ph.D.|